{"id":121893,"date":"2025-01-04T08:56:00","date_gmt":"2025-01-04T05:56:00","guid":{"rendered":"https:\/\/leadoo.com\/?post_type=case-study&#038;p=121893"},"modified":"2026-07-03T08:58:06","modified_gmt":"2026-07-03T05:58:06","slug":"mma-leadoo-ai","status":"publish","type":"case-study","link":"https:\/\/leadoo.com\/fi\/case-studies\/mma-leadoo-ai\/","title":{"rendered":"N\u00e4in MMA optimoi asiakaspalveluresurssinsa kriisin keskell\u00e4 ja siirsi rutiinikysymykset automaation hoidettavaksi Leadoo AI:n avulla"},"content":{"rendered":"\n<div class=\"wp-block-group has-onyx-background-color has-background is-layout-constrained wp-container-core-group-is-layout-a8c893fa wp-block-group-is-layout-constrained\" style=\"padding-top:120px;padding-right:14px;padding-bottom:10px;padding-left:14px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-dfcdbb8e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-content-justification-center is-layout-constrained wp-container-core-column-is-layout-62c6eb71 wp-block-column-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33%\">\n<p class=\"has-white-color has-text-color has-link-color has-xs-font-size wp-elements-602ab45b47c12319c0f265925df9adcd\">ASIAKASTARINA<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e8ac9c2c62ea15f600986cc401122ba2\" style=\"margin-top:10px;font-size:48px;line-height:1.1\"><strong>MMA<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color has-xlarge-font-size wp-elements-9456df4df68a7564a5466049fea5dbac\" style=\"margin-top:10px;margin-bottom:0px\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-sky-color\">Tehokkaampaa asiakaspalvelun resursointia ja 24\/7 tukea j\u00e4senille konversioalustan avulla<\/mark><\/p>\n\n\n\n<div style=\"height:117px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66%\">\n<figure class=\"wp-block-image alignright size-full has-custom-border\" style=\"margin-top:0px;margin-right:0;margin-bottom:0;margin-left:0\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084320\/MMA.png\" alt=\"\" class=\"wp-image-121894\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\" srcset=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084320\/MMA.png 1200w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084320\/MMA-300x157.png 300w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084320\/MMA-1024x536.png 1024w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084320\/MMA-768x402.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group cs-stats-strip has-background is-layout-constrained wp-container-core-group-is-layout-353205db wp-block-group-is-layout-constrained\" style=\"background-color:#f3f4f6;padding-top:48px;padding-right:14px;padding-bottom:48px;padding-left:14px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f6b657e0 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#00a3e1;font-size:48px;font-style:normal;font-weight:700;line-height:1\">~50<\/h2>\n\n\n\n<p class=\"has-text-color\" style=\"color:#555555;font-size:14px\">asiakaspalvelukohtaamista automatisoidusti joka p\u00e4iv\u00e4 suoraan verkossa<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#00a3e1;font-size:48px;font-style:normal;font-weight:700;line-height:1\">100%<\/h2>\n\n\n\n<p class=\"has-text-color\" style=\"color:#555555;font-size:14px\">kassapalveluiden ja j\u00e4sensivuston kattavuus \u2013 apua tarjolla juuri siell\u00e4, miss\u00e4 kysymykset her\u00e4\u00e4v\u00e4t<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#00a3e1;font-size:48px;font-style:normal;font-weight:700;line-height:1\">24\/7<\/h2>\n\n\n\n<p class=\"has-text-color\" style=\"color:#555555;font-size:14px\">palveluvalmius vapauttaa asiantuntijoiden aikaa live-chatista monimutkaisempien juridisten asioiden ratkointiin<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-white-background-color has-background is-layout-constrained wp-container-core-group-is-layout-fdd6adb9 wp-block-group-is-layout-constrained\" style=\"padding-top:68px;padding-right:14px;padding-bottom:68px;padding-left:14px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-dfcdbb8e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;background-color:#f3f4f6;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;flex-basis:33%\">\n<div class=\"wp-block-group has-white-background-color has-background is-layout-constrained wp-container-core-group-is-layout-afbe04e4 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;padding-top:32px;padding-right:16px;padding-bottom:32px;padding-left:16px\">\n<figure class=\"wp-block-image aligncenter size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1225\" height=\"436\" src=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo.png\" alt=\"\" class=\"wp-image-121897\" srcset=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo.png 1225w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo-300x107.png 300w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo-1024x364.png 1024w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo-768x273.png 768w\" sizes=\"auto, (max-width: 1225px) 100vw, 1225px\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-37f63bf778833e09e1803ba418c8c6bf\" style=\"color:#364153;margin-bottom:13px\">PERUSTIEDOT<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-d0bfe5117e9cd272f41c3b1004b9c304\" style=\"color:#364153;margin-top:0px;margin-right:0;margin-bottom:8px\"><strong>Yritys:<\/strong> Myynnin ja markkinoinnin ammattilaiset MMA<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-0fba22e35bb864b431acdd802a118ff5\" style=\"color:#364153;margin-top:0px;margin-bottom:8px\"><strong>Verkkosivusto:<\/strong><a href=\"https:\/\/www.lindstromgroup.com\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a><a href=\"http:\/\/www.mma.fi\">www.mma.fi<\/a><\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-77d1bb5766c4391c0946f78455d7e82d\" style=\"color:#364153;margin-top:0px;margin-bottom:8px\"><strong>Toimiala:<\/strong> Ammattiliitto, J\u00e4rjest\u00f6kentt\u00e4<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-2aadaa751f8f592d9c37ed8048c63e73\" style=\"color:#364153;margin-top:0px;margin-bottom:8px\"><strong>Yrityksen koko:<\/strong> Yli 20 000 liike-el\u00e4m\u00e4n ammattilaisen yhteis\u00f6 Suomessa<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-0cb6eb29b032be6868543661e16b4a04\" style=\"color:#364153;margin-top:0px;margin-bottom:8px\"><strong>Sijainti:<\/strong> Suomi<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#d1d5dc;color:#d1d5dc\"\/>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-61c03726e6f56e5752c2822ad2bb0337\" style=\"color:#364153;margin-top:15px;margin-bottom:13px\">KESKEISET TULOKSET<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-fc8786a449190302c9112b05e8825472\" style=\"color:#364153\"><strong>Noin 50 t\u00e4ysin automatisoitua asiakaspalvelukohtaamista p\u00e4ivitt\u00e4in<\/strong>, mik\u00e4 v\u00e4hent\u00e4\u00e4 suoraan muiden kanavien kuormitusta.<\/p>\n\n\n\n<p class=\"has-small-font-size\"><strong>Merkitt\u00e4v\u00e4 asiakaspalveluresurssien optimointi<\/strong>, kun rutiinikysymykset siirrettiin pois manuaalisesta live-chatista.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-small-font-size wp-elements-afd0e6e9de4a7f6a8d3a45102bb89a1b\" style=\"color:#364153\"><strong>Parantunut digitaalinen j\u00e4senkokemus<\/strong> ja markkinointiyleis\u00f6n kasvattaminen uutiskirjetilausten avulla.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#d1d5dc;color:#d1d5dc\"\/>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-c018cf7b wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-sky-color has-text-color has-background has-link-color has-custom-font-size wp-element-button\" style=\"background-color:#e0e0e2;padding-top:8px;padding-right:12px;padding-bottom:8px;padding-left:12px;font-size:12px\">B2B<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-sky-color has-text-color has-background has-link-color has-custom-font-size wp-element-button\" style=\"background-color:#e0e0e2;padding-top:8px;padding-right:12px;padding-bottom:8px;padding-left:12px;font-size:12px\">B2C<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-sky-color has-text-color has-background has-link-color has-custom-font-size wp-element-button\" style=\"background-color:#e0e0e2;padding-top:8px;padding-right:12px;padding-bottom:8px;padding-left:12px;font-size:12px\">Ammattiliitto<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66%\">\n<h2 class=\"wp-block-heading has-baltic-color has-text-color has-medium-font-size\" style=\"font-style:normal;font-weight:700;line-height:1\"><strong>Haasteena \u00e4killinen ruuhkahuippu ja asiakaspalveluresurssien maksimointi<\/strong><\/h2>\n\n\n\n<p>Yli 20 000 j\u00e4senen <a href=\"http:\/\/www.mma.fi\">Myynnin ja markkinoinnin ammattilaiset (MMA)<\/a> tarjoaa kattavia ty\u00f6llist\u00e4mis-, koulutus- ja lakipalveluita. Kev\u00e4\u00e4ll\u00e4 2020 j\u00e4rjest\u00f6 kohtasi poikkeuksellisen haasteen, kun globaali pandemia pakotti yritykset arvioimaan ty\u00f6voimatarpeitaan uudelleen. Lomautukset ja ty\u00f6tt\u00f6myys koskettivat nopeasti tuhansia ammattilaisia, mik\u00e4 n\u00e4kyi v\u00e4litt\u00f6m\u00e4sti MMA:n ty\u00f6tt\u00f6myysetuushakemusten ja oikeudellisten palvelupyynt\u00f6jen valtavana tulvana.<\/p>\n\n\n\n<p>Asiakaspalvelun resurssit olivat \u00e4\u00e4rirajoillaan, ja j\u00e4rjest\u00f6n oli l\u00f6ydett\u00e4v\u00e4 nopeasti keino vastata lis\u00e4\u00e4ntyneeseen tietotarpeeseen tinkim\u00e4tt\u00e4 palvelun laadusta.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Ratkaisuna nopeasti skaalautuva digitaalinen tiiminj\u00e4sen palvelukanavien tueksi<\/strong><\/h2>\n\n\n\n<p>Vastatakseen kasvavaan paineeseen MMA p\u00e4\u00e4tti ottaa k\u00e4ytt\u00f6\u00f6n Leadoo AI -konversio- ja asiakaskokemusalustan. Nopeus oli kriittisess\u00e4 tilanteessa valttia, ja MMA:n oma ketter\u00e4 p\u00e4\u00e4t\u00f6ksenteko yhdistettyn\u00e4 Leadoo AI -tiimin asiantuntemukseen mahdollisti ratkaisun lanseerauksen viiveett\u00e4.<\/p>\n\n\n\n<p>Verkkosivustolle &#8220;rekrytoitiin&#8221; \u00e4lyk\u00e4s Milla-botti, joka sijoitettiin p\u00e4\u00e4sivuston lis\u00e4ksi strategisesti t\u00e4rkeisiin kohteisiin: ty\u00f6tt\u00f6myyskassasivustolle sek\u00e4 j\u00e4senhankintasivustolle, jossa se valjastettiin my\u00f6s kasvattamaan markkinointiyleis\u00f6\u00e4 uutiskirjetilausten kautta. Milla-botti ottaa kopin yleisimmist\u00e4 rutiinikysymyksist\u00e4 heti k\u00e4vij\u00e4n saapuessa sivustolle, toimien tehokkaana tukena puhelinpalvelun rinnalla.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;Meille oli eritt\u00e4in t\u00e4rke\u00e4\u00e4 p\u00e4\u00e4st\u00e4 nopeasti vauhtiin \u2013 kiitos vikkel\u00e4n p\u00e4\u00e4t\u00f6ksentekomme ja Leadoo AI -tiimin, saimme py\u00f6r\u00e4t py\u00f6rim\u00e4\u00e4n hetkess\u00e4. Asioiden toimeenpaneminen oli vaivatonta ja nopeaa verrattuna kilpaileviin ohjelmistoihin.&#8221;<\/em> \u2013 <strong>Samuli Myllyharju<\/strong>, kehitysp\u00e4\u00e4llikk\u00f6, MMA<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071953\/Screenshot-2020-09-11-at-13.33.01-1024x427.png\" alt=\"mma case study image 1\" class=\"wp-image-16356\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;width:800px\" srcset=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071953\/Screenshot-2020-09-11-at-13.33.01-1024x427.png 1024w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071953\/Screenshot-2020-09-11-at-13.33.01-300x125.png 300w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071953\/Screenshot-2020-09-11-at-13.33.01-768x321.png 768w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071953\/Screenshot-2020-09-11-at-13.33.01-1536x641.png 1536w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071953\/Screenshot-2020-09-11-at-13.33.01.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Tulokset: Rutiinit automaation hoitoon ja asiantuntijoiden aika aitoon auttamiseen<\/strong><\/h2>\n\n\n\n<p>Milla-botti osoitti nopeasti vastineensa tarjoamalla automatisoitua mutta henkil\u00f6kohtaista palvelua lukuisissa eri j\u00e4sentilanteissa.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tehokkaampi resursointi:<\/strong> Botti hoitaa noin 50 kohtaamista joka p\u00e4iv\u00e4. T\u00e4m\u00e4 korvasi aiemmin k\u00e4ytetyn manuaalisen live-chatin, jolloin MMA:n palveluhenkil\u00f6st\u00f6 voi nyt keskitty\u00e4 monimutkaisempiin tapauksiin, joissa ihmisen tarjoama asiantuntemus ja juridinen tuki ovat korvaamattomia.<\/li>\n\n\n\n<li><strong>Resurssien optimointi:<\/strong> J\u00e4rjest\u00f6 onnistui tasoittamaan ruuhkahuiput ja tarjoamaan luotettavaa tietoa kellon ymp\u00e4ri.<\/li>\n\n\n\n<li><strong>Esikuvana toimialalla:<\/strong> Ratkaisun toimivuus her\u00e4tti huomiota my\u00f6s laajemmin, ja toinenkin ty\u00f6tt\u00f6myyskassa p\u00e4\u00e4tyi ottamaan samanlaisen ratkaisun k\u00e4ytt\u00f6\u00f6n omilla sivuillaan n\u00e4hty\u00e4\u00e4n MMA:n saavuttamat hy\u00f6dyt.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;Minulla on todella positiivinen tunne yhteis\u00f6st\u00e4mme. Siit\u00e4 l\u00e4htien, kun aloimme k\u00e4ytt\u00e4\u00e4 Leadoo AI -alustaa, on tiimi kehitt\u00e4nyt tuotetta lis\u00e4\u00e4m\u00e4ll\u00e4 kiinnostavia uusia ominaisuuksia. Palvelu on meille eritt\u00e4in hy\u00f6dyllinen ja arvokas.&#8221;<\/em> <\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-9bc71ac8 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;background:linear-gradient(180deg,rgb(14,165,210) 0%,rgb(140,215,205) 100%);padding-top:42px;padding-right:36px;padding-bottom:42px;padding-left:36px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-12cb99c9 wp-block-columns-is-layout-flex\" style=\"border-style:none;border-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;margin-top:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-layout-constrained wp-block-column-is-layout-constrained\" style=\"border-style:none;border-width:0px;border-top-left-radius:7px;border-top-right-radius:7px;border-bottom-left-radius:7px;border-bottom-right-radius:7px;flex-basis:17%\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1225\" height=\"436\" src=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo.png\" alt=\"\" class=\"wp-image-121897\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px\" srcset=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo.png 1225w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo-300x107.png 300w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo-1024x364.png 1024w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2026\/07\/03084450\/MMA-logo-768x273.png 768w\" sizes=\"auto, (max-width: 1225px) 100vw, 1225px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-36c4234c wp-block-column-is-layout-constrained\" style=\"border-style:none;border-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;padding-right:0px;padding-left:0px;flex-basis:83%\">\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-ada86b46ea1f78c4f953f982534114af\" style=\"margin-top:0px;margin-bottom:0px;padding-right:0px;padding-left:0px;font-size:22px\">&#8220;<em>Minulla on todella positiivinen tunne yhteis\u00f6st\u00e4mme. Siit\u00e4 l\u00e4htien, kun aloimme k\u00e4ytt\u00e4\u00e4 Leadoo AI -alustaa, on tiimi kehitt\u00e4nyt tuotetta lis\u00e4\u00e4m\u00e4ll\u00e4 kiinnostavia uusia ominaisuuksia. Palvelu on meille eritt\u00e4in hy\u00f6dyllinen ja arvokas.<\/em>&#8220;<\/h3>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-09ef3acbac9e6e61163fb0969ea50ccc\" style=\"margin-top:15px;padding-right:0px;padding-left:0px;font-size:14px\"><strong>Samuli Myllyharju<\/strong><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-1af7b00ac393436235b14a0862aa3758\" style=\"margin-top:8px;padding-right:0px;padding-left:0px;font-size:14px\">Kehitysp\u00e4\u00e4llikk\u00f6, MMA<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"556\" src=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071954\/mma-case-study-image-2-1024x556.png\" alt=\"mma case study image 2\" class=\"wp-image-16352\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;width:800px\" srcset=\"https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071954\/mma-case-study-image-2-1024x556.png 1024w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071954\/mma-case-study-image-2-300x163.png 300w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071954\/mma-case-study-image-2-768x417.png 768w, https:\/\/leadoo-prod-uploads-1.s3.eu-north-1.amazonaws.com\/wp-content\/uploads\/2020\/09\/11071954\/mma-case-study-image-2.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ASIAKASTARINA MMA Tehokkaampaa asiakaspalvelun resursointia ja 24\/7 tukea j\u00e4senille konversioalustan avulla ~50 asiakaspalvelukohtaamista automatisoidusti joka p\u00e4iv\u00e4 suoraan verkossa 100% kassapalveluiden ja j\u00e4sensivuston kattavuus \u2013 apua tarjolla juuri siell\u00e4, miss\u00e4 kysymykset her\u00e4\u00e4v\u00e4t 24\/7 palveluvalmius vapauttaa asiantuntijoiden aikaa live-chatista monimutkaisempien juridisten asioiden ratkointiin PERUSTIEDOT Yritys: Myynnin ja markkinoinnin ammattilaiset MMA Verkkosivusto: www.mma.fi Toimiala: Ammattiliitto, J\u00e4rjest\u00f6kentt\u00e4 Yrityksen koko: [&hellip;]<\/p>\n","protected":false},"featured_media":121894,"template":"","tags":[3831,3832],"cs_sector":[3853],"class_list":["post-121893","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","tag-b2b","tag-b2c","cs_sector-ammattiliitto"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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