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Showing results for: How to

54 results found
April 21, 2023

How to fix Livechat notifications issues?

If you are currently using our livechat application and have noticed that the sound notifications are not working properly, we would like to clarify that this is not an issue with our application. Instead, it appears to be a browser-related problem.To resolve this issue, we recommend following the instructions provided on thetroubleshooting sound issues in Chrome for Chromebook, Mac, Windows,… Continue Reading

change bot name and icon How to change Bot Icon and Bot nickname
February 22, 2023

How to change Bot Icon and Bot nickname

You can change your Bot Icon and Bot nickname from individual bots settings. Navigate to the bot you want to change the icon. When you're in the Conversion Kit and have found the bot you… Continue Reading

January 18, 2023

How to modify lead notification email

Lead settingsOn Lead settings you can define what information you want to include on your lead emails by selecting different sections.**Note, that all the information is not always available, in which case the field will not be included in the email even if selected.You can also define Email subject and intro text. That way you can make the email subject… Continue Reading

Set Up Leadoo Live Chat
Edit bots in Visual bot builder How to Edit Bots in VBB (Visual Bot Builder)
January 17, 2023

How to Edit Bots in VBB (Visual Bot Builder)

https://youtu.be/krNjSsYX3hQ Learn more about Leadoo Visual Bot Builder here!  Continue Reading

Set up links How to set up links in Leadoo Bots
Optimise Bot Performance
Embed Leadoo Bots
June 13, 2022

How to embed Leadoo bots

How to add Leadoo Chatbots / CTA bots to your website? Implementing Leadoo is extremely easy. Simply add the Leadoo bot script to your website header or the pages of your choice. You can also… Continue Reading

January 30, 2022

How to filter, resend, and export leads

Lead listIf you have set-up lead notifications on your bots, you will receive an email when a new lead is converted. All your leads are also stored on the platform under the leads tab, you can also filter them to find the exact leads you want.You can either view Converted leads (default), Unconverted leads or All (has all bot conversations)… Continue Reading

January 28, 2022

How to invite and manage Leadoo team members

It's easy to add new members of your team on Leadoo. And the best part is that you can allocate different roles to them depending on their responsibilities! This way, you have complete flexibility to decide who gets to respond to live chats and who should focus on tasks such as chatbot development or monitoring reports. Read this article to… Continue Reading

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