Getting started | Page 2 of 2 | Leadoo Help Center

Chatbots can basically solve any issues a customer or prospect may have. Previously chatbots have been used exclusively in this way for customer support. However, now the focus is shifting more and more to lead identification, activation and conversion.

From a marketing perspective, Chatbots take all the hard work you’ve done with your inbound marketing campaigns and make sure that every prospect that visits your site is activated and engaged. This means that you are maximising the potential opportunities present in every visitor to your site.

Bots not only help identify where a lead originated, but also help you better understand the quality and value of the leads you receive through marketing campaigns.

As prospects click on ads, emails and other digital campaigns, they are directed to the website where a chatbot asks specific questions about why they are there. Chatbots can gather all sorts of useful information, and the more data comes in, the more acute your analysis of attribution can be.

In addition, data gathered from Leadoo Bots is automatically stored in Smart Profiles and then made available for analysis through the Analytics feature. This makes the attribution process fast, visual and seamless.

Finally, if targeting through Leadoo Advertising, you can identify attribution off site and from the very first contact.

1. Building bots is different from creating any other content type. Even if you are skilled in writing compelling articles, creating engaging conversational content is a different ball game!

2. On a monthly basis, our experts create hundreds of bots for clients in dozens of different industries. Hence, we have accumulated a vast amount of unique knowledge and data on what works and what doesn’t. We also have the freshest insights to the current trends in conversational content.

3. We take pride in producing bots that generate results. In other words, even when the content we produce doesn’t end up performing as expected, we always take full responsibility of optimizing it for the best possible results.

4. You’ll save time and money and when you don’t have to study and spend days practicing bot production. We got you covered! Over 800 clients trust us to create effective bot solutions for their website.

So, to put it bluntly – We know our sh*t and are always finding ways to improve – for your benefit 💙

Here is the video to answer your question about whether you should create bots on your own or not ⬇️

We take pride in our service that helps each Leadoo customer achieve better results faster. Here’s what we offer for all paid subscriptions.

Dedicated Leadooer gets you going

When your contract begins, you will be assigned a personal conversational marketing & conversion expert from the Leadoo team. Your very own Onboarding Manager will help you with a seamless setup.

No need to worry about your own background (or lack thereof) with building chatbot flows and embedding scripts. We’ll adjust our support based on your interests and tech skills! You can trust that we will never just dump the tech on you and vanish into thin air.

Expert advice and consultation

Expert guidance from your Onboarding Manager for planning effective bot solutions that fit your visions and goals, as well as overall on-site customer and user experience.

Copywriting for your turnkey bot solution

Get a head start to achieving those stellar results. Don’t worry about learning how to build chatbots – we’ll create your first 5-10 bots as a custom solution. Based on your wishes and goals, naturally.

Chatbots published as a service

Intimidated by tech? No worries. With us you don’t need to think about how to publish the bots on your site. Your Onboarding Manager will do the job for you! The only thing you have to do is to share admin access to your website management or Google Tag Manager.

Integration support

Assistance for setting up all needed integrations to your CRM, email, analytics tools & marketing stack. Get your leads wherever and whenever you want them.

Ongoing support service

Questions about chatbots, Leadoo, or lead generation? We got your covered. Your dedicated Onboarding Manager will be there throughout the onboarding process to make sure you are never left alone with your questions. After getting up to speed, you can always contact your Customer Success Manager.

The cherry on top 🍒 – Regular optimization

Once the bots are on your website, our Customer Success team will regularly contact you to make sure your results are what they should be. We’ll analyze the performance and optimize your conversations to make sure those leads keep coming in.

We bet you’ve heard of some less-than-awesome experiences from colleagues buying a new SaaS product. Perhaps you even had one yourself. And now you’re wondering: How is Leadoo supposed to be better than other similar Martech tools in this regard? Time to find out!

What happens after I sign the contract

Our secret sauce in delivering a great experience from the get-go is that we will never just dump our tech on you and hope for the best. Instead, our Onboarding and Customer Success teams will do pretty much whatever it takes to help you achieve success with our product right from the start!

Leadoo’s SaaS onboarding service is an integral part of our customer experience. This means that our experts will assist you in setting up Leadoo from day one – including defining goals, sorting out technical details and creating the first set of bot designs with you. Our customers agree that it’s worth the fee. Some even claim that it’s one of the best parts of choosing Leadoo!

The outline of our onboarding process

Here’s a guide for what to expect when getting started with us. However, depending on your subscription and needs our onboarding team will adjust where necessary to make sure we launch successfully!

Whilst we only build the first 5-10 bots for you, we don’t limit the number you can have on your website. So, make the most of it and get building bots using what we’ve already made for you as a starting point.

The first important differentiator of Leadoo Bots is that they are designed by a human. AI technology is useful and an important tool but a human can still spot the difference. You have deep knowledge of your industry as well as your customer’s needs and interests. It’s important that you show them this expertise and our customer success agents are there to help design the perfect bots for your business.

The second important aspect is that our Leadoo bots are context and content-sensitive. This means that the chatbot is embedded in a specific page or piece of content, and can replace your call to action or landing page to start a conversation with a client about what they are reading. This way, the trigger for the client is highly relevant and comes at the right moment.