Case Study
CASE STUDY
Hemmon Kuljetus
Seamless service availability and fully automated driver recruitment
24/7
uninterrupted service availability for sales and quote requests, 365 days a year
0
separate driver recruitment campaigns needed – new professionals are hired directly from the candidate database built by the bot
100%
proactive partnership where the client’s ideas are instantly turned into advanced, practical solutions
KEY DETAILS
Company: Hemmon Kuljetus Oy
Website: www.hemmonkuljetus.fi
Industry: Logistics and Transport Services
Company Size: Founded in 1981, a family-owned business employing approximately 130 people
Location: Finland
Solutions: Leadoo AI Conversion Platform, ChatBots, InpageBots, Recruitment Bots, and Campaign Bots
KEY RESULTS
The recruitment bot collects open applications so efficiently that separate hiring campaigns haven’t been needed in a long time.
Moving and transport quote requests enter the system pre-structured 24/7, speeding up sales response times.
The same flexible platform seamlessly scales across sales, site navigation, HR hiring, and marketing campaigns.
Improving accessibility and speeding up service in transport and logistics
In the logistics industry, speed and easy accessibility are key competitive advantages. Operating since 1981 and employing around 130 people, Hemmon Kuljetus wanted to enhance its customer service and ensure uninterrupted availability across its digital channels.
The goal was to provide customers with a low-threshold channel to submit moving and transport quote requests or general inquiries at any time of day. Leadoo AI was selected as the partner thanks to its strong reputation and positive references from other companies.
“We wanted to improve our service and be accessible 24/7/365 so that customers could submit quote requests whenever it suits them, allowing us to respond as quickly as possible. We heard a lot of good things about Leadoo from companies already using it.“ – Hemmon Kuljetus
Multi-purpose bots for sales, recruitment, and site navigation
Hemmon Kuljetus integrated Leadoo AI conversion tools across various sections of its website. Tailored user journeys were built for submitting moving and transport quote requests, general navigation, and receiving job applications.
The bots are also used for marketing campaigns and periodic competitions. The platform’s flexibility and ease of use make it an efficient daily tool for both the sales and HR teams.
A strong monthly lead flow and an automated candidate pipeline
Deploying conversational bots brought immediate efficiency and smoothness to internal processes.
- A consistently strong volume of moving and transport quote requests is generated monthly, with pre-structured data speeding up sales workflows.
- The recruitment bot continuously collects high-quality open applications, allowing new drivers and transport personnel to be hired immediately from the candidate pool when needed.
- Collaboration with the Leadoo AI team is tight, with new development ideas quickly turned into ready-to-use implementations.
“We have a really strong lead volume every month, whether it’s recruitment or a moving quote request. The recruitment bot works so well that we haven’t needed to formally advertise for new, skilled transport staff in a long time—they are hired directly from the database built by the bot. Leadoo AI supports our sales and boosts overall efficiency.“
– Hemmon Kuljetus
Recommending a partner that delivers
In addition to the platform’s versatility, Hemmon Kuljetus praises the seamless, collaborative approach to everyday teamwork.
“The collaboration has been exceptionally smooth from day one and continues to be with every new bot we build. Leadoo AI has been fantastically one step ahead of us: whenever an idea is born and shared with them, their response is already a fully fleshed-out solution. We definitely recommend Leadoo to others—it’s easy to recommend something that works so well.“ – Hemmon Kuljetus
