Customer Success Managers
As we are growing we need more Customer Success Managers to help our customers to succeed with the Leadoo platform and that’s why are recruiting a new Leadooer for this role. Leadoos Customer Success Managers plan, design and produce bot dialogs that create awesome business results for our customers. Our customer success people work at the very heart of Leadoo: they onboard our customers and make sure that they are satisfied with the results they are receiving. They contact our new customers and help them get started and regularly reach out to our customers to check if there is someways to improve Leadoos performance on their sites.

 

Currently we are searching for three Customer Success Managers :

  • One native Finnish speaker to take care of our Clients in the Finnish market
  • One native Swedish speaker to take care of our Clients in the Swedish market
  • One native English speaker to take care of our Clients in the UK market

This position can be located in our HQ in Helsinki, or in our office in Stockholm or UK.

 

Apply to this position by having an instant job interview with Leadoo’s Recruitment Bot at the end of this page. Please apply asap as we fill our positions when we’ve found a suitable Leadooer. Additional information about this position from:

  • Customer Success Director, Kira Åkerblom, kira@leadoo.com / +358 44 559 0231
  • Team Lead, Onboarding, Susanna Rantonen, susanna@leadoo.com / +358 45 180 7738
What we offer

Content marketing meets bots

Planning, creating and producing bot dialogs in kind of like creating content marketing but in a different format. You get to develop your content marketing skills with customers from a wide range of different branches

Great product

The Leadoo platform is really making an impact on our customers businesses so you get to work with an awesome product which we will together develop to be even better

Work culture

We believe in responsibility and freedom. The most important things for us are the results with which you have full freedom
What we expect from you

Drive towards helping customers

We aim for 10+ customer satisfaction so we want our people to reflect that all the way

Willingness to learn how to create kick-ass bot dialogs

Like we said: creating bots is kind of like creating content marketing. But they are still different. So we expect you to be eager to learn the wonders of great bot dialogs

Good organizing skills

Once you get the hang of it you will handle customers on your own and you need to be able organize your work to produce the awesome customer service we cherish

Good people skills and team player attitude

Leadoo is all about our people. That's why we want you to be good with people and a true team player. Success is always a team effort
Apply by having an instant job interview with the Leadoo recruitment bot ⤵️
Try also our culture test to find out whether we'd be a good cultural fit ⤵️