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ChatBots discussions can be pre-set based on how you want to signpost and nurture users, or AI-driven, so that users can get specific answers to specific questions.

Either way, in our platform you’ll see what users are clicking on or asking, what options they engage with most, and where they drop off in their conversion journeys. So performance can be optimised and improved over time.

We know that marketers and website managers worry about site speed and experience.

Often, extra tools on your site slow it down. This isn’t the case for ChatBot. Our tools are designed not to negatively affect page performance or SEO, with the loading of conversations and storing of leads all processed through our platform – not your website.

Let your customers choose how they want to be helped by offering hybrid chats. Automating most ChatBots discussions, while still allowing your customer support agents to focus on more complex cases or selling opportunities through LiveChat if they wish.