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Leadoo AI’s conversational marketing tools are all about automating and streamlining customer service. Answering FAQs, signposting users, and resolving everyday queries.
However, we know that some of your customer interactions might need human intervention to effectively resolve. That’s why Leadoo’s AI Live Chat can directly send specific conversations to your customer service reps if you need it to.
Read how Leadoo AI reduced contact centre enquiries for a Financial Services business by 32%.
Provide human support to customers wherever they are, when they need it, no matter where your agents are located.
Live Chat works on mobile and desktop for both parties, so your customers can get in touch when they need it most.
Provide your users with the option of an automated or human experience.
Qualify visitors prior to hand off using the automated chat functions, and instantly pass their Leadoo AI responses to your agents so they can see the full conversation history.
We know that marketers and website managers worry about site speed and experience.
Often, extra tools on your site slow it down. This isn’t the case for Live Chat. Like all Leadoo AI tools, the conversations are processed on our platform – rather than putting the burden on your website.
Direct visitors to Live Chat to speak to your agents, who’ll already be armed with background knowledge on the visitor’s website journey.
So they can easily identify intent signals and potential upsell opportunities.
Ready to find out more?
