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For Customer Support Teams

Leadoo: Supporting The Customer Support Team

Video preview inanutshell 2 For Customer Support Teams

HOmepage bots For Customer Support Teams

This is where Leadoo comes in. We’re an AI-driven, conversational platform that gives your team an always-on, always-ready assistant.

We scan and learn everything about your website, FAQs, sales or service documentation, in seconds. So our bots know exactly how to respond to users.

Our conversational tools are designed to handle the easy, and not-so-easy stuff. So your team can focus on what matters most – helping customers with complex issues, and creating loyal brand advocates.

  • Leadoo’s bots can handle frequently asked questions and provide instant answers, 24/7.
  • Our AI-powered tools can do this in 40+ languages, for truly relevant and global customer service.
  • This means many customers can get the info they need immediately, without waiting for a live chat representative.
  • Your team can stop answering the same questions a million times and focus on the real challenges.
  • Leadoo offers you a powerful hybrid approach. Our bots can start the conversation, quickly map out a customer’s problem, and gather all the necessary information.
  • When, or if, it’s time to hand off to a human, the bot can seamlessly route the query to your team.
  • Your support agents will get a complete summary of the issue and the customer’s conversation history right away, so they can jump straight to a solution.
  • You’re in control. Leadoo’s routing capabilities allow you to set up rules for when to bring in a human.
  • For example, on the rare occasion that a bot can’t answer a question, or if the conversation falls outside of a specific scope, the bot can automatically transfer the chat to an available team member as a last resort.
  • This ensures that a human is always there to step in when the bot can no longer help.

You can now try Leadoo for FREE