When building a Leadoo bot, you can choose from a variety of nodes to create engaging and highly tailored user experiences. Most bots share the same node functionality, though Live Chat is exclusive to Chatbot, while Range Selector is unique to VisualBot. VisualBot nodes also offer enhanced design options, including fields for headings, subheadings, descriptions, and easy image integration for richer answer displays.
This guide details each node type, illustrating how to use them effectively to personalise interactions and optimise visitor engagement.
Nodes Available in Chatbot, InpageBot and VisualBot
There are 14 different node types which you can use to personalise your conversations.
1. Bot Says – Displays a message to the visitor without offering options and then continues the conversation.
2. Single Choice – Allows the visitor to select one option, which can direct them down specific paths. You can also turn these options into hyperlinks by expanding Show options.
3. Multiple Choice – Allows multiple selections before moving to the next step.
4. Dropdown – Ideal for long lists (e.g., locations), with a built-in search function. Learn to set up dropdowns here.
5. Open field -A free text field for open-ended responses.
6. Carousel – Create visually engaging carousels to showcase content interactively. Ideal for product finders and features that benefit from a dynamic, scrollable format to boost user engagement.
7. Calendar
- Date & Time Picker: Allows visitors to select a date and time but does not sync with a calendar.
- Calendar Booking: Syncs with an integrated calendar, displaying available slots. Learn how to sync your calendar here.
8. Logic Router
Routes visitors based on scoring or labels from previous answers.
- Scoring: Assign scores to answers, with final scores determining results (e.g., 1-10 gets answer #1).
- Labeling: Routes based on selected labels from previous answers. Learn how to set up labelling here.
9. Advanced Logic Router – Provides more complex routing. You can set up IF/AND/OR conditions based on things like previously selected labels or dynamic variable data. Learn about Advanced Logic Router Operations here.
10. Calculator – Generates dynamic values based on visitor input. Learn to set up dynamic calculators here.
11. AI Chat – For those with AI in their subscription, this node adds Leadoo AI functionality to conversations, enabling responsive, AI-driven interactions tailored to your visitors’ questions.
12. Standard contact nodes – Collect contact information in individual nodes.
13. Form node – Collect multiple details (name, email, phone, company, address, etc.) in one node.
14. Attachments – Enables visitors to upload files, such as CVs or documents.
13. Live Chat (Chatbot only) – This will trigger Leadoo live chat if your agents are online. Make sure you always have a fallback automated flow for when agents are not online. Learn how to set up and use live chat here.
14. Range Selector (VisualBot only) – Allows users to select a value within a specified range, ideal for gauging preferences or budget limits.
Steps – Guides users through a sequence of steps, perfect for structured flows like quizzes or onboarding.
Agree/Disagree (Likert scale) – Collects user opinions on a scale, commonly ranging from “Strongly Agree” to “Strongly Disagree.”
Budget Range – Lets users specify their budget range, useful for customising recommendations.
Scale – Measures user sentiment or satisfaction on a numeric scale.
NPS-Scale – Gathers Net Promoter Score data by asking users to rate their likelihood of recommending.
Need help?
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