Onboarding Manager

Leadoo Marketing Technologies has recently joined forces with SalesManago, one of Europe’s leading Customer Data Platforms. This exciting acquisition fuels our mission to innovate, scale, and collaborate across global markets—creating even more opportunities for ambitious talent like you. Our Finnish market is growing fast, and we’re looking for driven individuals to join our team and help us take it to the next level. If you’re ambitious, love connecting with people, and thrive on challenges, this is your chance to shine in a dynamic, high-growth environment!

As we continue to expand our Finnish operations, we’re looking for a driven and customer-focused Onboarding Manager to join our team. If you thrive on helping customers succeed, enjoy managing projects, and love working in a fast-paced SaaS environment, this is your chance to make a real impact!

About the Role

As an Onboarding Manager, you will play a key role in ensuring our customers successfully adopt and maximize the value of our platform. You will be responsible for creating conversion tools with interactive content, setting up the Leadoo platform, and training end users on how to best leverage it.

Your mission will be to guide customers through a smooth onboarding process—from setting up conversion tools (such as chatbots and interactive elements) to helping them achieve their conversion goals. You’ll work closely with customers, leading meetings, managing onboarding projects, and tailoring interactive content to suit their business needs.

You will also collaborate with the Customer Success team in Finland, sharing best practices and continuously improving our onboarding process.

Key Responsibilities

• Customer Onboarding: Lead new customers through the onboarding process, ensuring a seamless transition to using the platform.
• Interactive Content Creation: Design and build high-converting interactive content (e.g., chatbots, conversion tools) to help customers achieve their goals.
• Training & Support: Educate and empower end users to fully utilize the platform through hands-on training and support.
• Project Management: Manage multiple onboarding projects simultaneously, ensuring timely delivery and customer satisfaction.
• Collaboration: Work closely with internal teams, including Product, Marketing, and Customer Success, to enhance onboarding strategies.
• Continuous Improvement: Identify areas to optimize the onboarding process and enhance customer experience.

Who You Are 💙

• You are a team player who thrives in a collaborative environment.
• You are excited to learn about new industries and passionate about creating innovative conversion solutions.
• You are results-driven and love working toward goals that make an impact.
• You are comfortable managing multiple client projects and taking ownership of your work.
• You may have experience in onboarding, project management, content production, or marketing—but more importantly, you have strong professional confidence and excellent communication skills.
• You have fluent written and spoken Finnish and English skills.

What We Offer 💙

• Base salary between 2800-3200 EUR.
• Well-being Support: Access our online mental health tool to stay at your best and private occupational health care. 
• Lunch Benefit: Recharge during the workday with lunch benefits.
• Sport & culture budget every six months to help you stay active and inspired.
• Employee referral program with attractive rewards for successfully referred candidates.
• Growth Opportunities: Develop your career with mentorship, professional development programs, and the chance to work with global teams.
• Collaborative Culture: Thrive in a start-up-inspired environment with the added support of an international leader.
• Global Connection: Attend our annual kick-off event and connect with colleagues from Finland, the UK, Sweden, Spain, and Poland.

We’re closing the recruitment process as soon as we find a suitable Leadooer to our team! 💙

You can apply via our friendly bot here 👇