Contents
- What is Leadoo AI
- Integration with Existing Chatbots
- Key Components of Leadoo AI
- Use Cases and Benefits
- Get Leadoo AI
- What to read next
1. What is Leadoo AI?
Leadoo AI elevates your existing chatbots with real-time, intelligent conversations. It’s trained on your website and documents, enabling it to instantly answer customer questions about your products or services—particularly in situations where manual mapping would be inefficient. Whether visitors are exploring if your offering suits their needs or looking for a specific product, Leadoo AI provides relevant, tailored responses.
It enhances structured journeys and supports more open-ended interactions, letting users navigate freely. Leadoo AI strikes the perfect balance between automation and live chatbot interaction, ensuring a smooth transition to human support when needed, improving user experience and increasing conversions.
Want to try it out? Discover some of the capabilities over here: https://leadoo.com/ai/.
2. Integration with Existing Chatbots
Leadoo AI can be easily integrated into your Chatbot and InpageBot flows, just like any other node. Place it strategically where it can make the biggest impact, such as in areas with a broad range of offerings—like training courses—where it’s difficult to predict every possible question. Leadoo AI acts as an expert, guiding visitors through complex queries and driving them toward conversion.
It also prevents dead ends by stepping in when predefined options don’t meet a visitor’s needs. Instead of waiting for live support, Leadoo AI instantly provides relevant answers, keeping the conversation flowing seamlessly.
3. Key Components of Leadoo AI
- Knowledge Base: Training AI on URLs, domains, and documents to personalise interactions.
- System Prompts: Directing how AI handles customer interactions.
- Dynamic Suggestions: Relevant questions your visitors can select to keep the conversation going with less effort.
- Static CTAs: Fixed call-to-action buttons so your customers never get stuck in a conversation loop
- Intent Mapping (Advanced): Responding to customer needs through intent mapping to ensure they follow the journey they need and the conversion you want
- API Calls* (Advanced): Integrating real-time data into conversations such as product suggestions or customer service information.
*This tool can be used in conjunction with Leadoo AI or with other chatbot functionality.
4. Use Cases and Benefits
- Lead Generation: Engages visitors in real-time, qualifying leads with relevant questions and guiding them through their decision process.
- Customer Support: Acts as a 24/7 agent, instantly answering queries from your knowledge base, reducing wait times and easing pressure on support teams.
- E-commerce: Provides personalised product recommendations and answers, improving conversion rates.
- Service-Based Businesses: Handles complex offerings, providing up-to-date, accurate information to guide customers through diverse options.
How to Add Leadoo AI to Your Bots
If Leadoo AI isn’t yet part of your subscription, simply contact your Customer Success Manager to explore how it can benefit your business.
For those already subscribed to Leadoo AI and looking to integrate it into your chatbots, check out the additional articles below for detailed step-by-step guides on building AI functionality into your bots and optimising its potential.
