You can make the most of your video content and create dynamic conversation by inserting videos directly into the chat and, as the videos are not hosted natively this won't negatively impact any page load speeds. We support embedded videos from YouTube, Vimeo and Wistia. If you need to embed videos from any other source, contact your Customer Success Manager… Continue Reading
Within your Leadoo accounts you’ll find four default user types you can choose from along with the option to create custom roles for greater flexibility and control. Owner By default, the owner of your account will be set as the person who signed the contract. There can only be one owner so if you need this to be updated please… Continue Reading
Step 1. Decide what you want to add to your audiences. ie. people who talk to specific bots / have clicked a certain button during bot discussionYou can create different audiences for people who’ve clicked their interested in working for you or buying from you Step 2. Create triggers on GTM Create your triggers based on your decision what you… Continue Reading
How Company Identification works:Leadoo collects information about visiting companies based on the public IP address of the company. So, the visiting person's IP address is identified -> checked if it belongs to a company. If it does, the company is shown in the company listing. If it doesn't, the information isn't displayed - in either case, the IP address isn't… Continue Reading
If you are currently using our livechat application and have noticed that the sound notifications are not working properly, we would like to clarify that this is not an issue with our application. Instead, it appears to be a browser-related problem.To resolve this issue, we recommend following the instructions provided on thetroubleshooting sound issues in Chrome for Chromebook, Mac, Windows,… Continue Reading
You can change your Bot Icon and Bot nickname from individual bots settings. Navigate to the bot you want to change the icon. When you're in the Conversion Kit and have found the bot you… Continue Reading
Lead settingsOn Lead settings you can define what information you want to include on your lead emails by selecting different sections.**Note, that all the information is not always available, in which case the field will not be included in the email even if selected.You can also define Email subject and intro text. That way you can make the email subject… Continue Reading
https://youtu.be/krNjSsYX3hQ Learn more about Leadoo Visual Bot Builder here! Continue Reading
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