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New Chatbot Triggers: Icons & GIFs ✨

New Chatbot Triggers: Icons & GIFs ✨

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October 14, 2024

At Leadoo, we strive to make our Conversion Tools fit seamlessly onto your website. That doesn’t just mean in terms of site speed and accessibility. We know they also need to look good! 

So we’re happy to announce that you can now include Icons and GIFs as triggers for Leadoo Chatbots!

Leadoo GIF chatbots 2 New Chatbot Triggers: Icons & GIFs ✨

Branded or Non-Branded ChatBots 💬

Why icons and GIFs? Well firstly, we want our chatbots to be an extension of your brand. They do speak directly to your customers after all.

With all of our conversion tools, you’ve always been able to customise them with specific colour codes, messaging and formatting that reflects your organisation and branding. But now, before users even start a discussion with a Chatbot, they can see your branding assets.

Above you’ll see that we’re using an animated GIF of the Leadoo logo on our website’s chatbots. But they don’t have to be branded at all. Indeed, you could use icons and GIFs to visualise the use case for any specific chatbot.

For eCommerce websites for example, you might have seen that we recently unveiled carousal product listings and real-time API call functionality within our ChatBots.

Using GIFs to Showcase Chatbot Functions 2 New Chatbot Triggers: Icons & GIFs ✨

How to Add Icons & GIFs to Leadoo Bots ℹ️

Whatever you decide for your new Chatbot trigger visuals, they couldn’t be easier to implement! 

Open any ChatBot in the Leadoo platform, and under ‘Settings’ → ‘Trigger’ you’ll see the below. Where you can customise exactly what the chatbot triggers involve, with your full library of images and GIFs. All with a helpful preview mode so you can test to your heart’s content!

GIFs in the Leadoo Bot Editor

Once you’ve decided on formatting and messaging, your Chatbots will appear onsite with the new visual triggers. Just like before, you can still have messaging or user prompts above your Chatbots (as seen below).

Leadoo chatbot with user prompt

But with the triggers now supporting different image and GIF types, you can now make your Chatbots even more visually engaging and appealing!

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