Showing results for: Leadoo Bots

21 results found
August 21, 2020

How does Leadoo comply with GDPR?

Leadoo is fully GDPR compliant. In addition to complying with the regulation ourselves, it is important for us to help our customers with their compliance efforts. This goal is achieved through training, instruction, and technical development of our software. See our full GDPR statement here.  In essence, you can decide for yourself how to use Leadoo – you can use it… Continue Reading

August 21, 2020

Does Leadoo use cookies?

Yes. Leadoo does still use cookies, but as third-party cookies are being phased out by most browsers we no longer rely on them. In addition, it’s also common for users to periodically empty their browser’s cache.  Leadoo is however future proof, for the time after cookies, as we use HTTP header ETags to identify a user. Technically this is a… Continue Reading

May 17, 2020

What is Leadoo Messaging and when to use it?

Leadoo Messaging helps you to provide first-class customer experience to your prospects and clients in the channels they prefer. The feature allows you to manage messages from every channel in one single conversation and build interactive messaging experiences anywhere. But when is a good time to start using it? Let's find out! Combination of a bot and human With Leadoo, you… Continue Reading

May 17, 2020

Defining triggering rules for your Leadoo ChatBot

Did you know that the placement and triggering of a chatbot can often define the success or failure of a chatbot when it comes to results? Follow these simple steps to find out how to engage your visitors with Leadoo Chatbot in the right place and time! 💪 Step 1: Choose Trigger type Leadoo Chatbots can be set to trigger… Continue Reading

inner 5 how to invite team members Documentation
May 30, 2019

How to invite and manage Leadoo team members

The Team feature allows you to easily invite new members to ChatBot right from your dashboard. What’s more, you can assign different roles to your new teammates; decide who should get permission to reply livechats… Continue Reading

Bannerbot - Activate prospects anywhere on the internet
August 28, 2020

How to create an interactive banner ad? (BannerBot)

Start by checking out our 2-minute instructional video! Written Instructions Step 1: Create your Banner Design When creating a brand new banner in Leadoo Advertising, you can begin by choosing a suggested size or customise… Continue Reading

August 26, 2020

Can I have multiple users in my account? Yes, and this is very easy to do. Just go to the option bar on the left. Scroll down to ‘Team’ and then select. Then if you are an administrator you will see an ‘Invite Member’ option at the top right. Simply click on this and then fill out the information fields.  There are different access options you can… Continue Reading

August 26, 2020

What’s the difference between the user types: Owner, Admin, Member and Agent? Owner There can be only one owner in your Leadoo backend. This is the person who has signed your contract. This person has access to the whole platform, can view, create and edit the bots, can view all the analytics and profiles, can edit settings and bot UIs and can manage users. They can also use Live Chat. Admin… Continue Reading

August 21, 2020

What is a chatbot?

A chatbot is a piece of software that can simulate a conversation (or a chat) between a user and a computer. Chatbots are used on company websites and in other digital services to facilitate communication and interaction between a company and its customers. Read everything you need to know about chatbots on this page. Continue Reading

May 26, 2020

Setting up an integration to Google Tag Manager (GTM)

Leadoo is fully integrated to Google Tag Manager, meaning that custom events can be triggered for every interaction any visitor does with Leadoo chatbots. Here's how to implement Google Tag Manager to work with Leadoo. 1. Add your Google Tag Manager container ID to your Leadoo admin panel Go to Settings -> General -> Other After this has been set… Continue Reading